AI Chatbot Using RAG
A chatbot that truly understands your business
Quick Summary
Our AI Chatbot uses Retrieval Augmented Generation (RAG) to answer questions using your actual business knowledge. Instead of generic responses, visitors get accurate answers from your documents, FAQs and expertise, while qualified leads are captured automatically 24/7.
What It Is
Most chatbots rely on generic responses and limited scripts. Ours is different. Powered by Retrieval Augmented Generation (RAG), it is trained on your documents, your services and your expertise, allowing it to provide accurate, detailed and trustworthy answers every time.
This means your prospects can get the information they need instantly, while your team receives qualified leads enriched with context.
Traditional chatbots use scripted responses; our RAG-powered chatbot uses your actual business knowledge to answer questions accurately and capture qualified leads around the clock.
Built With Your Knowledge, Not Guesswork
We train the chatbot on your:
The result is a conversational assistant that responds with confidence and clarity, reflecting your brand, your expertise and your way of working.
Traditional chatbots use scripted responses; our RAG-powered chatbot uses your actual business knowledge to answer questions accurately.
Answer Real Questions in Real Time
Visitors can ask anything, from pricing and capabilities to availability or technical details, and the chatbot responds using verified information from your knowledge base.
This reduces friction, builds trust and helps prospects understand your services faster.
Capture Leads Automatically
When a prospect shows buying intent, asks a detailed question or requests a follow-up, the chatbot:
- ✓Captures their contact details
- ✓Qualifies their needs
- ✓Logs key information about the conversation
- ✓Alerts your team instantly
So even out-of-hours conversations turn into real opportunities.
Encourage Deeper Engagement
The chatbot is designed to guide conversations, not merely react to them. It proactively:
- ✓Suggests relevant services
- ✓Offers helpful resources
- ✓Provides detailed explanations
- ✓Clarifies complex topics
- ✓Encourages the visitor to book a call or request a quote
Every interaction is geared towards educating the prospect and moving them forward in the buying journey.
Fully Customised to Your Brand
Your chatbot can be tailored to match your:
- ✓Tone of voice
- ✓Branding
- ✓Preferred language style
- ✓Lead qualification criteria
- ✓Sales process
- ✓Escalation rules
It feels like an extension of your team, not a third-party widget.
Why This Matters
AEO (Answer Engine Optimisation) is redefining how prospects discover and evaluate businesses. Having a domain-trained AI assistant on your site ensures:
High-quality answers instantly
Visitors get accurate information without waiting
Showcase your expertise
Your knowledge is presented clearly and confidently
24/7 lead capture
Qualified leads captured around the clock
Context-rich enquiries
Sales teams receive enquiries with full context
Modern, innovative image
You look service-focused and forward-thinking
It turns your website into a living, intelligent resource that actively supports your growth.
When visitors engage with your chatbot, our Visitor Identification system tracks which companies are asking questions, giving you clear signals about market interest.
Part of Your Complete Lead Generation System
Your AI Chatbot works best when combined with other components of your lead generation machine:
AEO Content Engine
Your AEO content becomes the knowledge base for your chatbot, ensuring it can answer questions about your services accurately.
Visitor Identification
See which companies are engaging with your chatbot and identify high-intent accounts that are actively researching your services.
Automated Outreach
When companies ask detailed questions in your chatbot, trigger personalised automated outreach sequences tailored to their interests.
Frequently Asked Questions
How does RAG differ from traditional chatbots?
RAG (Retrieval Augmented Generation) uses your actual business documents and knowledge base to answer questions, while traditional chatbots rely on scripted responses.
Detail: Our chatbot searches through your documents, FAQs, case studies and service information to provide accurate, context-aware answers. Traditional chatbots can only respond with pre-written scripts, which often fail to answer specific questions.
Visitors get accurate answers to their specific questions, not generic responses that don't help them.
What information does the chatbot need to be trained?
We train the chatbot on your product information, FAQs, proposals, case studies, pricing structures, policies and any relevant business documentation.
Detail: The more complete your knowledge base, the better the chatbot performs. We work with you to identify all relevant materials and structure them for optimal chatbot performance.
Most clients see accurate responses within 2-3 weeks of training completion.
How quickly does the chatbot start capturing leads?
The chatbot starts capturing leads immediately after deployment, but lead quality improves as it learns from conversations.
Detail: Once trained and deployed, the chatbot begins qualifying visitors and capturing contact details right away. Over time, it becomes better at identifying high-intent prospects and asking the right qualification questions.
Most clients see their first qualified leads within 48 hours of deployment.
Can the chatbot integrate with our CRM?
Yes. Captured leads and conversation context can be pushed directly into your CRM or automation systems.
Detail: We integrate with popular CRM platforms and can set up custom integrations to ensure leads flow into your sales process with full context from the conversation.
Your sales team receives leads with complete conversation history, reducing qualification time.
What happens if the chatbot cannot answer a question?
The chatbot gracefully escalates to your team, capturing the question and visitor details for follow-up.
Detail: When the chatbot encounters a question it cannot answer confidently, it captures the question, visitor details and context, then alerts your team for immediate follow-up. This ensures no enquiry is lost.
Every visitor enquiry is captured, even when the chatbot needs human assistance.
Does the chatbot work for technical or niche industries?
Yes. RAG technology excels with technical content because it uses your actual documentation rather than generic knowledge.
Detail: RAG chatbots perform exceptionally well with technical, niche or industry-specific content because they draw directly from your expertise. The more technical your content, the more valuable the chatbot becomes.
Technical buyers get accurate answers to complex questions, increasing trust and conversion rates.
AEO Benefit: FAQs structured with "Quick Answer" and "Detail" sections work exceptionally well for AI engines. They provide concise answers that AI systems can extract immediately, while also offering full detail for human readers. This dual-purpose format drives traffic from both AI tools and traditional search.
Ready to Deploy Your AI Chatbot?
Turn your website into an intelligent resource that answers questions, captures leads and showcases your expertise 24/7.
Free strategy call • See chatbot demo
See what's included • Transparent pricing